Microsoft Ignite 2025 – Work IQ

Written by Jaimie K | Nov 27, 2025 2:30:11 PM

A smarter workplace starts here, with Copilot WorkIQ

What is Work IQ?

Last week at Microsoft Ignite, Microsoft announced Work IQ, the new shiny intelligence layer inside Microsoft 365 that teaches Copilot how your business operates, who works with whom, which files and meetings matter, and how projects move from idea to impact. Work IQ blends three building blocks, your work data, a memory of your preferences and inference that predicts next-best actions. Do your Copilot conversations feel generic? As if it’s giving you the same responses as everyone else? Work IQ adds a more personal touch to both you, and your business, understanding how you both work.

Why it matters?

With WorkIQ, Copilot can now connect the dots across documents, conversations, and meetings to surface insights and suggestions right when they’re needed. The first few releases of Copilot lacked context, with this new intelligence layer it now feels more like a colleague who’s been a part of every project, been involved in every meeting and read every file.

How it works?

As explained above, WorkIQ involves the three building blocks:

  • Work Data, the factual layer that uses Microsoft Graph to turn this into a knowledge base.
  • Memory, learning your habits and preferences, learning to draft emails or documents in your preferred tone.
  • Inference, reasoning your data, it connects the dots across your day-to-day work, predicts the next steps and even suggests agents for a task.

How does this show up in daily work? New Word, Excel, and PowerPoint agents work with you drafting, refining, and structuring deliverables with your context in mind. It can also offer predictive help, as you build a deck or write a brief, Copilot can actively pull the latest notes, files, and decisions related to that specific project without any manual searching. It also offers Teams-aware collaboration, turning prompts into group-aware chats, bringing the right agents and information into the conversation.

What to do next?

Start by enabling Copilot in key workflows, define agent use cases with desirable outcomes and align data access policies before rolling out custom agents. As we have all learnt since the release of Copilot, the right user adoption plan is essential and we at Nabra Tech are here to help you along your journey to a successful AI adoption plan.

Contact us at hello@nabratech.co.uk for any further enquires!